Effective Date: November 1st, 2024
Welcome to www.aicallfloor.com (the "Website"), operated by Japa Capital Inc. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our Website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Definitions
2. Acceptance of Terms
By using our Services, you affirm that you are at least 18 years old and are legally capable of entering into binding contracts. You agree to comply with all applicable laws and regulations when using our Services.
3. User Accounts
To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Use of Services
We grant you a non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes, strictly in accordance with these Terms.
5. Third-Party Services
5.1 Interaction with Providers
Our control layer interacts with our third-party service providers (our "Providers") as part of delivering the Services or parties that you wish to utilize. We expect our list of Providers to grow over time. You understand and agree that when you use various aspects of the Services (e.g., transcription services through providers such as Deepgram, LLM processing via OpenAI-compatible endpoints including Azure OpenAI or your own custom LLM, and voice generation services supporting all voice providers), we will be sharing your content with each Provider, subject to each Provider's individual terms and conditions. We do not make any representations or warranties on any Provider's behalf, nor are we an agent of any such Provider. We principally provide you a control layer to obtain the best experience possible for AI-enabled voice agents using each such Provider's capabilities.
5.2 Flexibility and Customization
Our Services are very flexible, and our platform allows you to conveniently customize which third parties you would like to use as part of the Services (whether our Providers or your own, including your own AI models). If you have existing accounts with any of our Providers, you can bring your own API keys to AICallFloor. You can add them in the Dashboard under the Provider Keys tab. Once your API key is validated, you won’t be charged when using that Provider through AICallFloor. Instead, you’ll be charged directly by the Provider. The fees we charge you bundle in the usage fee from each of our Providers on a per-use basis, and our fee will be modified accordingly. Enterprise customers shall be subject to custom pricing schemes.
5.3 Separate Subscriptions
In certain instances, you will need to have separate subscriptions with our Providers. For example, if you would like to utilize the benefits of certain voice generation module providers (e.g., ElevenLabs or PlayHT), you will need to subscribe to an API plan that suits your needs with the respective Provider, as further described in our documentation on our Website.
6. User Content
You are solely responsible for all content you upload, post, or otherwise transmit via the Services ("Your Content"). You represent and warrant that you own or have the necessary rights to use and authorize us to use Your Content as described in these Terms.
7. Use Restrictions
You agree not to, directly or indirectly (and will not permit any third party to):
In all cases, AICallFloor will determine in our sole discretion whether any action of a user violates the above rules.
8. Service Updates
You understand that the Services will evolve from time to time. You acknowledge and agree that AICallFloor may update the Services on the platform with or without notifying you, including adding or removing features, products, or functionalities. AICallFloor may also require you to accept updates to the software that you have installed on your system, as applicable.
9. Fees
Usage of our Services is subject to the fees that are set out on our Website. The fees you pay will be directly correlated with the amount of voice minutes processed through AICallFloor volume transmitted to our platform.
Nothing prevents us from revising the monthly fees charged for our Services or introducing new features and benefits and charging additional amounts. Your costs under any subscription to our Services will not change until your then-current term of subscription ends (e.g., if you are a monthly subscriber, then at the end of the month we may revise our fees).
Our fees are separate and apart from the fees our Providers charge or those third parties that you may have subscribed to yourself.
10. Intellectual Property Rights
All content, features, and functionality on the Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Japa Capital Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
11. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Japa Capital Inc., its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
13. Indemnification
You agree to indemnify, defend, and hold harmless Japa Capital Inc. and its affiliates from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your access to or use of the Services.
14. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
15. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Miami-Dade County, Florida.
16. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Any changes will be effective immediately upon posting to this page with an updated "Effective Date." Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
17. Contact Information
If you have any questions about these Terms, please contact us:
Japa Capital Inc.
1000, 5th Ave, STE 200
Miami Beach, Florida, 33139, USA
Email: support[at]aicallfloor.com